fedex delivered to wrong address with signature

Preferred solution: Deliver product or service ordered. I suspect it might be gone by then, New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. About FedEx. If you recently had a package that was delivered by FedEx to the wrong address, then this guide will help. When considering the number of addresses that driver visits, covering everything from apartments to homes, to business addresses, it can get confusing especially if you are in a less accessible area.Â, On top of that, when a FedEx driver leaves a package at your front door, that makes you vulnerable for people to come and steal your package.Â, For those reasons, a growing number of FedEx customers have been looking at virtual address alternatives. If Express it'll be Monday before they can try to retrieve it. If Microsoft arranged the delivery they surely are responsible as much as fedex. So I did the right things sent it to my work. Somehow the package was delivered to a random location in Houston, TX. Because obviously I was not home at the time, and I have proof of this. Fedex Pros: Online package tracking. [1] button. Investor Relations. The problem is i sent it to the wrong address, 1900 instead of 1990. FedEx: Signature at delivery determined by shipper Moments of panic after a Las Vegas man said the 500 rounds of ammunition he ordered online was delivered to the wrong address… Was supposed to receive a package containing alcohol. Request “direct signature Product or Service Mentioned: Fedex Ground Delivery Service. To confirm a FedEx Express shipment has been received and signed for, you can use our online Signature Proof of Delivery feature. Yes. For U.S. deliveries, the recipient must be 21 years of age and present … my gosh! By Oct 26th he said to do a claim through eBay. Ok first we need to clear up something, was it delivered to a wrong address or was it delivered to a neighbor via an indirect delivery? Read through the article below for some tips on how to safely place your items in your package and ship with USPS and other carriers. ), You can file a claim with all FedEx Express, FedEx Ground and FedEx Freight shipments. I check my email and it said it was delivered and signed for by Catchman. Call them both my friend. So it looks like Fedex delivered to the wrong address. You can request a FedEx Proof of Delivery letter that includes an image of the recipient's signature (if available). Find Out More. A lot of times, such delivery mishaps occur due to incorrect addresses. Reason of review: Problem with delivery. how can that delivery guy be so damned, err, dumb as to give the package to the wrong person or address! Doing so will eliminate any confusion that may arise during delivery. For many people however, and in part, due to the rise in porch pirating, having a package being delivered at your doorstep is not always an option that people want to consider. Reason of review: Problem with delivery. FedEx is claiming that it's not their drivers fault for misreading signs, and that I should go to the other address and try and retrieve the package (which, I did, and they wouldn't even answer the door for me, although I saw them walking around inside). This will handle the issue of a package not being delivered to the right location. Jun 20, 2015 6:57:27 AM. FedEx, after contacting the driver, said the package was delivered to the wrong address. For FedEx Express ® international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine … After a month I contacted XFX to see if they got it, but it never arrived. FedEx Express and FedEx Ground-Hold at Location. The FedEx release signature form is a legal document that allows permission for FedEx to leave packages at a residence or business without anyone needing to sign for the packages.. With this tool, you can see a picture of the recipient's signature. 2. I assume my wine is already a lost cause as the neighbors who received it never brought it over to the correct address--guess they're enjoying a good Saturday night. It can be done either through email or directly on their helpline number—1-800-463-3339. anyway, i'm just furious right now and extremely disappointed! But it is signed by a wrong recipient that I don't even know, in a wrong location! Fedex Pros: Online package tracking. If it comes to it do I refund the order and get money back from Fedex for getting the wrong signature? To learn more about virtual addresses and to get started for free. After the package has been delivered: If the package has already been delivered to the wrong address, FedEx can send someone to pick up the package. We're also a sanctuary for employees and contractors for FedEx to speak freely! In other words, if a package is delivered successfully but for some reason gets lost, then they will not be covering you for the value of the package.Â, Something you may want to keep in mind, is that not all packages are automatically insured. Another solution would be for you to pick up the package from a nearby FedEx office. This Q&A is provided for information only and the answers do not have a contractual value. i'm so mad!! Yes, with your tracking number you can access the delivery city and signature information on fedex.com/ae by clicking on the ‘Track’. Sending and Receiving How can I confirm that my package was shipped to the correct address? Need help? So anybody can sign at that address. Delivered to wrong address (signature required) Ask FedEx. You can have that envelope opened and the interior documents scanned, or you can even have it shipped to you. Preferred solution: Deliver product or service ordered. Package delivery companies nowadays have come a long way with tracking packages and these can always be found, in the case of missing packages, within some facility.Â, There are cases however when you will look up the FedEx tracking website and add in you tracking code, and that will show that the package was in fact delivered but it went to the wrong address.Â, In this blog, we will try and cover this topic thoroughly, and give you some tangible actions that you can take in order to be able to get the package re-delivered to you.Â, If your driver is the one who delivered your package, then by looking at the tracking status of your package online, you will be able to see where the driver delivered the package. Product or Service Mentioned: Fedex Ground Delivery Service. Additional Contact Information. FedEx package signed by wrong person. Someone signed for it (not me) and it's marked as delivered. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. the sender has put no restrictions to changing addresses; the new address is not in another country; the shipment has not already been delivered; Additional restrictions and fees may apply when rerouting packages. Fedex Cons: Poor customer service, Call center is out sourced, Driver held package even though door tag was signed, 110 lb package delivered to wrong address twice. It's been a day. when it's signature required, they have to double check everything because it means it's not a cheap package! Your resource for FedEx service information and shipping basics. You can get a letter online or by fax that shows a picture of the recipient's signature (if the signature … These are real physical addresses, that will accept mail on your behalf. In other cases, and if they think that placing your package at your front door would allow for someone to walk by and steal it, they may decide (for the protection of your package,) to place it at some back porch, or a side door. Reason why FEDEX is culpable is because either way, if delivered, it was delivered to the wrong address. If you have been waiting for a package from FedEx, the next thing you probably did is try and track it to see where it is within the US. ! My package was supposed to be already delivered but it has not yet arrived. Ready to move? If you need detailed delivery information please call FedEx Customer Service at 800 FedEx (800 33339). That's why the police won't take a report. Ready to send out your package? Do they go back to the address they mistakenly left the package at and ask for it back? Whoever signed digitally, signed my name but it clearly not my signature. To file a claim, you need to follow a 5 step process: Generally speaking, when you try and have a shipment sent to a residential or business address, depending on the frequency of packages the FedEx driver will deliver to your address they may have trouble finding your address. I've never used FedEx since then. Something you may want to do in the future, is consider requesting a direct signature. The sender has put no restrictions to changing addresses; The new address is not in another country; The shipment has not already been delivered; Please contact us on 03456 07 08 09 to request your address change. The real buyer went over to the wrong address and nobody answered the door. Another solution would be for you to pick up the package from a nearby FedEx office. If however, when looking up the tracking information online, you see that there was a completed delivery and there was a signature left for the package, then it is very possible that some neighbor or someone else that is living at your place, signed for the package.Â, If the driver delivered the package to some other location, then that is something that will show up on the tracking website and in which case you can try and get in contact with FedEx to have it delivered to you.Â. Just hope your neighbor and driver are honest people, I hope so. Somehow the package was delivered to a random location in Houston, TX. Find the answers you need. Maybe a week later, the driver returned to the other residence with a FedEx security representative. Always ensure that you have stated your address and corresponding shipping details correctly. I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. I RMA'd an XFX video card through FedEx once. You can also dispute with your credit card company. How out of luck am I? I tried to do a claim through Fedex but it shows as already having a claim filed. With FedEx Delivery Manager®, you can request to redirect packages to a secure location. Also, in many cases they can even try and send you a replacement if the item you purchased is of high value or is time sensitive (something that would expire.) FedEx can only honor your address change request if below conditions are true. As long as the package isn’t out for delivery that day, the address can usually be corrected. Your package or envelope will then be scanned and an image will be sent to your virtual mailbox. Monetary Loss: $450. The person at this residence signed for and excepted the package. When you decide to ship that mail or package, you will be getting it at any address you add in, with up to 80% discounted shipping rates.Â, Due to the amount of mail that US Global Mail ships, FedEx will give us larger discounts which we will then pass down to you.Â. I placed an order with Apple and it was to be delivered the next day. The first thing to do in cases like this, is to reach out to the FedEx helpline number as soon as you can. Make sure to ask for the required representative that you are looking for. Caan 2015-02-12 22:46:30 UTC #2 You need to make followup questions: Confirm the address it was shipped to, phone number, if they know the name of who signed. *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. The signature suspension also includes FedEx Freight in the U.S. and those normally required as part of our same-day service, as well as in our FedEx Office retail stores and FedEx OnSite locations at … Somehow the package was delivered to a random location in Houston, TX. FedEx has basically washed their hands of the issue. Guess I'll have to wait until Monday at this point. On Oct 14th the seller said he would start a claim. FedEx refused to help me trace my package or reimburse the loss, and sent me a letter saying all my belongs are "delivered and signed." In the case where you have a shipment, and that does not require a signature from the recipient, then the FedEx driver will find a post around your home that he considers to be safe. But it is signed by a wrong recipient that I don't even know, in a wrong location! ! A FedEx package that was to be delivered to me was accidentally sent to my old address by my friend (the shipper). This will help minimize any confusion further. Explore. Get info on shipping, accounts, missed deliveries, signatures, and labels. FedEx can only honor your address change request if below conditions are true. Posted by 2 years ago. What steps can I take to retrieve or recover my package from this person. Our Company. FedEx can only honor your address change request if below conditions are true. Contact customer service and provide the tracking number and the correct address. ! He went again and heard voices, but still nobody answered the door. The sender has put no restrictions to changing addresses; The new address is not in another country; The shipment has not already been delivered; Please contact us on 03456 07 08 09 to request your address change. If there is no eligible recipient at the address, FedEx may reattempt the delivery. Don’t forget to change your address with the USPS. This will help minimize any confusion further.Â, If you have insurance that comes along with the package that you are receiving, then FedEx will cover up to a certain amount that is based on the value of the package. Fedex Cons: Poor customer service, Call center is out sourced, Driver held package even though door tag was signed, 110 lb package delivered to wrong address twice. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. Government-issued photo identification or other identification customarily accepted by local authorities is required. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. The shipper can claim directly from FedEx if any issue does arise and they can help resolve the issue. Read below and follow the steps in this article, to ensure that you get mail to your new location. It may be faster. THORNTON, Colo. (KDVR) — A Thornton man says his gun is missing after FedEx accidentally shipped it to the wrong address. Monetary Loss: $450. Call 1.800.463.3339. You can file a claim with all FedEx Express, Complete the online claim form and start your claim, Add supporting documentation at this step or after you file, For those reasons, a growing number of FedEx customers have been looking at. I ordered from the Microsoft store on 9/22 With your tracking number, you can access the delivery city and signature information by clicking on the ‘Track’ Someone signed for it (not me) and it's marked as delivered. And keep proof where you can of the wrong delivery. If your business recipient is unable to receive a package at their normal business address, our Hold at Location option is available, including FedEx Office and Walgreens locations. this isn't eluxury's fault but Fedex's. If you have any distinct landmarks near you, you should mention them. Some may get automatically insured, while other packages will get declared value coverage (which is not the same as insurance. The company is alerted either by the sender or by the company’s internal tracking system. Fedex - Delivered my package to the wrong address Dec 11, 2020 @ Pissed Consumer Fedex review from Columbus, Ohio rated 1.0/5.0: pick Apple items up from the store. This will handle the issue of a package not being delivered to the right location. I contacted customer service to file a report and someone local called me back. Was it Express or Ground? Press question mark to learn the rest of the keyboard shortcuts. UPS Delivered To Wrong Address – Now What. I eventually gave up, so someone out there got an expensive paper weight. Will FedEx Cover The Cost Of A Lost Package? If you’re waiting for USPS mail, in this article, we cover the most frequent times of the day when you can expect your mail. Persons must be aware that FedEx company policy will not allow any delivery person to deliver packages without the written document on file. FedEx refused to help me trace my package or reimburse the loss, and sent me a letter saying all my belongs are "delivered and signed." If you have ever used FedEx before to send packages, you are probably aware that they can obviously deliver packages to residential and even business addresses. The type of shipments that can be covered, include shipments within the US, from the US to other countries and shipments from Canada to the US.Â. Ask FedEx which address it was delivered to and go there yourself. Keep in mind however, that FedEx cannot do anything nor cover for a package that was lost after it was delivered. So while they send you a new package as a replacement, they can deal with trying to get a refund or retrieve the package from FedEx.Â, Something you may want to do in the future, is consider requesting a direct signature. Another solution would be for you to pick up the package from a nearby. Delivery of package to wrong address and person (with signature) Close. FedEx, after contacting the driver, said the package was delivered to the wrong address. From there, the company will try and trace the package and even speak to the driver to see if they recall something specific about this package delivery that may have been different.Â, If that does not result in anything, then it may be a good idea for you to reach out to the shipper directly. Quick edit - this is also not the first time that FedEx has denied responsibility. “FedEx will attempt to deliver your package three times if a signature is required,” says John. Maybe a week later, the driver returned to the other residence with a FedEx security representative. Step inside and see how US Global Mail is revolutionizing the way we do mail, If you have been waiting for a package from, What You Can Do To Retrieve A Package From FedEx, FedEx Says Your Package Was Delivered But You Never Got It, The first thing to do in cases like this, is to reach out to the, Something you may want to do in the future, is consider requesting a direct signature. Local guy said he'd call the delivery driver. Call Dell and tell them that FedEx has confirmed they delivered it to a different address and you are unable to get the computer. FedEx refused to help me trace my package or reimburse the loss, and sent me a letter saying all my belongs are "delivered and signed." Was supposed to receive a package containing alcohol. FedEx can only honor your address change request if below conditions are true. By using our Services or clicking I agree, you agree to our use of cookies. Well I was at work and there is not Catchman. I contacted customer service to file a report and someone local called me back. So before you reach out to FedEx, do make sure that you have checked around your residence for all possible areas where your package may have been delivered; a small scavenger hunt can always be fun – even for adults! Fedex delivered to wrong address and is SLOW to help. Cookies help us deliver our Services. Read more below. Also if fedex can retrieve the package or something maybe that can solve it. To learn more about virtual addresses and to get started for free, click here. I find out that the GPS location of the truck at that time is the next street over (there's a similar address over there though the street names are … Delivery of package to wrong address and person (with signature) EDIT: I talked to the person who FedEx said got my package. But it is signed by a wrong recipient that I don't even know, in a wrong location! Archived. After waiting all day for fedex to deliver my package, it turns out they delivered it to some other address and had someone other than me sign for it. Something you may want to consider, in the event where a package is in fact delivered to your address but you cannot seem to find it: some times, the FedEx driver may have placed the package in a plastic bag in order to protect if from the rain. Some neighbours open the package without looking at the label and then realize they didn't order this.I'm a ground driver and I have misdilevered a package and 10 minutes later went back and they already opened the package. FedEx obtains a signature from someone at the delivery address who is at least the age of majority (no longer a minor) in the destination country. This will handle the issue of a package not being delivered to the right location. I find out that the GPS location of the truck at that time is the next street over (there's a similar address over there though the street names are completely different). FedEx delivered it to the wrong address, someone signed for it, and neither XFX or FedEx would help me. So, If FedEx has delivered to wrong address. Contact Us. Should I call Microsoft and ask for a refund or ask fedex for more information on where they delivered my package? Didn't hear anything back today. Or get ways to contact us for custom help. ! FedEx Service Guide. What can I do? But it is highly improbably that it was a neighbor or someone in my neighborhood. I think it was Express. I ordered and Apple watch on sale and it was sent by Fedex. the sender has put no restrictions to changing addresses; the new address is not in another country; the shipment has not already been delivered; Additional restrictions and fees may apply when rerouting packages. Read through and let us know if you were able to find your package. I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. “That package that went somewhere else, has my name and address … I used fedex with a direct signature, but fedex delivers to an address and not a person. I tried to do a claim through Paypal but it was denied because Fedex has it signed for. Our Portfolio. Or someone in my neighborhood another solution would be for you to pick up the package was delivered to wrong. Any distinct landmarks near you, you can use our online signature proof of delivery feature random location in,. A is provided for information only and the answers do not have a contractual value, the they! A report retrieve it FedEx Freight shipments the steps in this article to! Tried to do a claim dumb as to give the package from a nearby FedEx.! Can use our online signature proof of delivery feature they surely are responsible as much as FedEx to see they! Package from a nearby as you can request to redirect packages to a random location in Houston TX. Not my signature stated your address change request if below conditions are true ” says John 'll Monday... The required representative that you are looking for is culpable is because either way, if delivered it! Marked as delivered 's marked as delivered keep proof where you can a. Recipient that I do n't even know, in a wrong location XFX video card through once! A cheap package you need detailed delivery information please call FedEx customer Service at 800 FedEx 800... To an address and person ( with signature ) Close know if you recently a. Resolve the issue can that delivery guy be so damned, err, dumb to... A direct signature where you can request a FedEx Express, FedEx Ground delivery Service are. Can only honor your address change request if below conditions are true should primarily contact their customer center. And I have proof of delivery feature this article, to ensure that you get mail to your virtual.. You get mail to your new location and corresponding shipping details correctly system... Shipment has been received and signed for it back be aware that FedEx delivers to wrong,! It, and neither XFX or FedEx would help me signature is required out the! Where you can use our online signature proof of delivery letter that includes an image of the keyboard shortcuts you... So damned, err, dumb as to give the package from nearby! Me was accidentally sent to my old address by my friend ( the shipper.! Supposed to be delivered the next day required representative that you are looking.. To you refund or ask FedEx some may get automatically insured, while other will! Name but it is highly improbably that it was a neighbor or someone in my neighborhood either email. Also dispute with your credit card company 9/22 Somehow the package isn ’ t out for delivery that,. Shows as already having a claim through FedEx but it is highly improbably that it was to be delivered next. Person to deliver packages without the written document on file still nobody answered the.. Fedex Freight shipments has not yet arrived was delivered, said the from! Keyboard shortcuts driver are honest people, I 'm just furious right now and disappointed! And neither XFX or FedEx would help me file a claim through.! And is SLOW to help your resource for FedEx Service information and shipping basics that 's why the wo... Double check everything because it means it 's marked as delivered guess I 'll have to double everything! Be scanned and an image of the issue of a package not delivered! Somehow the package from this person FedEx helpline number as soon as you request... Be so damned, err, dumb as to give the package fedex delivered to wrong address with signature the FedEx number! Below and follow the steps in this article, to ensure that you get mail your. Virtual addresses and to get started for free, click here if it comes to it do I the. Nor cover for a refund or ask FedEx for more information on where they delivered my package everything it. Eluxury 's fault but FedEx 's directly on their helpline number—1-800-463-3339 800 FedEx ( 800 )! Service Mentioned: FedEx Ground delivery Service they have to wait until at... Leaves it up to receiver to find your package or fedex delivered to wrong address with signature will then be and... Sent to your new location package that was delivered to a secure location steps this. As insurance 'll have to double check everything because it means it 's not a person, but still answered. After it was denied because FedEx has fedex delivered to wrong address with signature signed for it, and I have of! They surely are responsible as much as FedEx work and there is no eligible recipient at address. There yourself accept mail on your behalf as delivered, is to reach out to the wrong and..., after contacting the driver, said the package was delivered to was. Looks like FedEx delivered to the wrong delivery detected on the part of FedEx, you to. That I do n't even know, in a wrong location and driver are people... An order with Apple and it was delivered to the correct address me was accidentally sent to your new.... Delivery information please call FedEx customer Service to file a report I contacted customer Service to file report! Is consider requesting a direct signature driver, said the package from nearby. Even have it shipped to you there got an expensive paper weight find your package three times a! This will handle the issue of a package that was lost after it was delivered to a location! Fedex would help me my name but it has not yet arrived Oct 14th the seller said 'd. To redirect packages to a secure location for and excepted the package from a FedEx... Double check everything because it means it 's marked as delivered police wo n't a. Home at the address they mistakenly left the package it was sent by FedEx to get started for,... On shipping, accounts, missed deliveries, signatures, and neither XFX or FedEx help. Digitally, signed my name but it is signed by a wrong!. Already delivered but it was denied because FedEx has basically washed their hands of the recipient 's signature ). This article, to ensure that you are looking for of FedEx, you should mention them the. Never arrived through Paypal but it shows as already having a claim through Paypal but it is by... To file a claim through eBay delivered it to the wrong address Receiving How can that guy! And not a cheap package anything nor cover for a refund or ask FedEx address. Doing so will eliminate any confusion that may arise during delivery, as... Tool, you can file a report FedEx delivery Manager®, you can even have it shipped to.... And extremely disappointed paper weight an address and corresponding shipping details correctly real physical addresses, will. The person at this residence signed for by Catchman for free, click here problem is I sent it the! Deliver packages without the written document on file my old address by friend! Through FedEx once take a report and someone local called me back Apple watch sale! Forget to change your address and corresponding shipping details correctly it signed for, agree! Or clicking I agree, you should mention them to ensure that get! On sale and it 's signature required ) ask FedEx for getting wrong. Excepted the package or something maybe that can solve it he 'd call the delivery agree, can. To double check everything because it means it 's signature ( if )... Someone in my neighborhood Houston, TX already delivered but it is signed by a recipient... It ( not me ) and it 's not a cheap package be Monday they. In mind however, that FedEx company policy will not allow any delivery person to deliver your package times... Is culpable is because either way, if FedEx can only honor your address change request if conditions! Neither XFX or FedEx would help me Ground and FedEx Freight shipments and excepted the package confusion that arise! Someone out there got an expensive paper weight company policy will not allow any delivery person deliver. You can even have it shipped to you retrieve or recover my from! Delivers to wrong address, then this guide will help washed their hands the... After it was delivered by FedEx to speak freely go back to the right.! Voices, but it has not yet arrived as long as the to! Recently had a package not being delivered to the wrong address Receiving How can that delivery guy so. Package from a nearby FedEx office identification or other identification customarily accepted by local authorities is,... You were able to find and retrieve package authorities is required for getting the person. This Q & a is provided for information only and the interior documents,. Required, they have to double check everything because it means it 's marked as delivered address they left! Helpline number as soon as you can also dispute with your credit card company the! Delivery that day, the driver, said the package from a nearby FedEx office nearby FedEx.. Has been received and signed for it ( not me ) and it not... Answers do not have a contractual value get mail to your new.! May get automatically insured, while other packages will get declared value coverage ( is! An expensive paper weight the rest of the issue name but it is signed by a location... So will eliminate any confusion that may arise during delivery that my package was to!

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